Software

Our philosophy is to provide our clients quality service from start to finish, but here at Mall the service you are given does not end when you the transaction is completed.That is why we offer 24/7 technical maintenance and support where our team of engineers and sales experts can provide you the assistance that is required. Our support provides an overall maintenance and monitoring of the custom software that Mall Systems would have implemented to ensure smooth and efficient software at all times.

Our clients are able to pre-empt any changes that they think may best suit their business through the means of Mall Systems ‘Request for Change’ component that allows the user to notify our team with any computational amendments that may be required. All queries will be given the utmost importance from a request and we will ensure instant analysis and troubleshooting of the matter at hand.

With healthcare being one of our areas of expertise for the past decade, our services branch off into various e-health related sectors that include sensitive data collection and management, report generation and interpretation, patient admitting and discharging ticket automations as well as online appointment support and pharmaceutical inventory management. Our broad capabilities also extend to various e-health based software where we continuously train our team of experts to be always ahead of the curve.

Hardware

General technical support is provided for the products we provide and that are pre-owned by clients by assisting in how to use said products and supplying additional devices when required.