IT and Business Consultancy

Many of our clients are faced with the dilemma of identifying an issue but not knowing where to begin in the process to resolve it. Mall Systems provides consultancy services for both ICT and business structures. Our consultancy services allow the client to highlight their concerns and goals that they would like to achieve, whilst we provide a thorough, six stage plan on how Mall Systems can transform your idea into a reality.

Meet: An initial meeting is held to identify the main issues and goals of the client.

Plan: Together with a team of business and IT experts we analyse any existing structures and the proposed queries and devise a concrete short- and long-term plan based on the requirements and how they are going to be met.

Design: Once a plan is laid out to the liking of our client, we will deliver a design in the shortest amount of time to showcase.

Develop: Following our design process, our IT team will begin developing the structure and layout of the concept.

Testing: As we develop the client’s concept, we will test the product, going back and forth between development and testing to provide concrete showings to our client and not stopping until it is 110% how the client imaged it.

Launch: Only when the client is ecstatic will we then launch the product and have it available for use.

Our Process


1

MEET

2

PLAN

3

DESIGN

4

DEVELOP

5

TESTING

6

LAUNCH

Over and above the other solutions and services we provide, our team is equipped with the knowledge and experience to give our clients post-implementation services that are useful to any business.

Research and Development: R&D for any further additional improvements that may be required for your pre-existing and custom-made structures to continuously better your systems.

Data Collection and Interpretation: Data that is generated can be stored, collected and turned into a compiled and organised series of reports to ensure organisation. This is achieved through the use of Dynamic AI which is constantly being updated and developed in order to achieve the cleanest statistical diagnosis.

Data Migration and Mapping: When upgrading your system structure, we can provide the necessary procedure to store, extract and implement your data onto your new set up. This service is also provided with the upgrading of system software, where we map your data to the new model. Additional to this all data is vetted and cleaned according to the requirements of your new system set up to ensure efficiency and effectiveness of your computational structure.

Equipment Services: Any new hardware that is required can be installed. We also provide monitoring for pre-existing and new equipment for any business to ensure the best equipment is being used.

Risk Assessment: The quality assurance of all computational processes and equipment are continually evaluated with a comprehensive report being issued for businesses to be up-to-date with the risks of both the software and hardware they use.