SOFTWARE
At Mall Systems, we offer a number of software solution-based options for all our clients. These options include a variety of data management processes which can be customised to the individual customer’s needs whether you run a retail store, insurance company or a medical entity.
Healthcare System
Our involvement in healthcare for the past decade has seen the development of major electronic health systems around the island. Mall Systems provides general support and maintenance to Mater Dei Hospital’s patient adminant system (CPAS). Our software seamlessly integrates numerous modules into one custom package that provides healthcare entities the necessary tools to coordinate sensitive and vital information effortlessly and efficiently all at the touch of a button.
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Inventory Management System
An organised business is a productive business. The inventory management systems (IMS) developed by Cursor, iSTK, is a pivotal asset for any business’ stock management needs. iSTK provides support for deliveries, sales processes as well a hub to manage all forms of documentation to keep the overall process organised, efficient and accurate.
Ensure that no product is under or overstocked, manage your stock through iSTK
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Customer Relationship Manager
Coordination is key. You cannot have a well maintained and cohesive workflow without the right software. That is where we come in. Our tailor made customer relationship manager systems (CRM) are the essential tools that any serious business needs to maintain all aspects of its company running smoothly and efficiently. Whatever the specifications, we can implement a system that can coordinate between management, sales, general productivity and much more.
Customer Support
Customer support is an integral element to all comanies. Clients’ voice means a lot, that is why you must make use of quality customer care software to ensure that no concern will be left unchecked, as you strive to make your client’s experience a memorable one.
We provide custom build software to all businesses who want to prioritise their customer relations and establish a direct line between the company and its clientele.
We can also provide, install and support Help Desk Express (HDE) developed by DataAccess. Helpdesk empowers customer care administrators to monitor client demands and manage their issues.